Have questions about custom printed paper cups, minimum order quantities, delivery times, artwork preparation or eco-friendly options?
- Here you will find answers to the most common questions from cafés, coffee roasters, restaurants, event organizers and distributors.
- If you cannot find what you need, contact our team and we will help you choose the right cup, material, printing option and delivery solution for your business.
- If you cannot find what you need, contact our team and we will help you choose the right cup, material, printing option and delivery solution for your business.
General Questions
What does House of Paper Cups do?
House of Paper Cups supplies high-quality paper cups and related packaging for cafés, coffee roasters, restaurants, bakeries, distributors, event organizers and foodservice brands.
We offer both standard and custom printed paper cups, including single wall cups, double wall cups, eco-friendly options, lids and accessories. Our goal is to make professional branded packaging accessible, flexible and simple to order.
Who are your typical customers?
We work with a wide range of B2B customers, including:
- Cafés and coffee shops
- Coffee roasters
- Bakeries and dessert shops
- Restaurants and takeaway businesses
- Hotels and catering companies
- Foodservice distributors
- Event agencies
- Marketing and promotion companies
- Brands looking for custom packaging
Do you sell only paper cups?
Paper cups are our main focus, but we can also support customers with related packaging and accessories, such as:
- Paper lids
- Plastic or eco lids
- Cup carriers
- Stirrers
- Straws
- Sleeves
- Food containers
- Other takeaway packaging
Products and Cup Types
What types of paper cups do you offer?
We offer several types of paper cups, including:
- Single wall paper cups
- Double wall paper cups
- Recyclable paper cups
- Custom printed paper cups
- Standard unprinted cups
What is the difference between single wall and double wall cups?
Single wall cups have one layer of paper. They are suitable for many takeaway drinks and are usually more cost-effective. For hot drinks, they may require a sleeve depending on the temperature.
Double wall cups have an additional outer layer, which provides better insulation and a more premium feeling. They are ideal for coffee, tea, hot chocolate and other hot beverages.
If you are not sure which option is right for your business, we can recommend the best cup based on your product and usage.
Which cup sizes are available?
Common cup sizes include:
- 4 oz
- 6 oz
- 8 oz
- 10 oz
- 12 oz
- 16 oz
- 20 oz
Can I order lids together with the cups?
Yes. We can supply compatible lids for different cup sizes and applications.
Available lid options may include:
- White lids
- Black lids
- Paper lids
- Compostable lids
- Sip-through lids
- Dome lids for cold drinks
Custom Printed Cups
Can you print our logo or design on paper cups?
Yes. Custom printed paper cups are one of our main services. You can print your logo, brand colors, campaign message, QR code, artwork or full cup design.
Custom branded cups are ideal for:
- Cafés and coffee chains
- Coffee roasters
- Corporate events
- Festivals and exhibitions
- Product launches
- Hotels and restaurants
- Promotional campaigns
Your cup becomes a small but powerful branding tool in your customer’s hands.
What printing methods do you offer?
Depending on the order quantity, design and production requirements, we may offer different printing methods, such as flexographic and offset printing.
Each method has its own advantages. Offset printing is often suitable for lower quantities and flexible designs. Flexographic printing is more suitable for higher volumes and larger production runs.
We will recommend the most efficient option based on your order size and design.
Can you help with the design?
Yes. If you already have a ready print file, you can send it to us for checking.
If you do not have a final design, we can support you with:
- Cup template guidance
- Basic artwork preparation
- Logo placement advice
- Print file checking
- Design adjustment recommendations
For best results, we recommend sending your logo in vector format and providing your brand colors if available.
Can I print full-color artwork on the cups?
Yes, full-color printing is possible for many cup types and production methods.
However, the final result depends on:
- Printing method
- Cup material
- Artwork complexity
- Color requirements
- Order quantity
- Production specifications
Before production, we will review your artwork and confirm what is technically possible.
Can you print QR codes on cups?
Yes. QR codes can be printed on custom paper cups. They are useful for:
- Loyalty programs
- Menus
- Promotions
- Social media campaigns
- Event landing pages
- Customer feedback forms
- Product information
We recommend testing the QR code before printing and placing it in a clearly visible area with enough contrast.
Minimum Order Quantity and Pricing
What is the minimum order quantity for custom printed cups?
Minimum order quantity for single wall cups is 10.000 pcs per design or size and 5.000 pcs for double wall cups.
Do larger quantities have better pricing?
Yes. In most cases, the unit price improves as the order quantity increases.
Larger orders can reduce production, setup and logistics costs per cup. If you are planning repeat orders, let us know and we can suggest the most cost-effective production setup.
How can I get a price quote?
To prepare an accurate quote, we usually need the following information:
- Cup type
- Cup size
- Quantity
- Single wall or double wall
- Printed or unprinted
- Artwork
- Delivery country and address
Once we receive this information, we will prepare a tailored offer.
Do you offer wholesale pricing for distributors?
Yes. We work with distributors and larger B2B customers.
If you are a distributor, please contact us with your expected volumes, product range and target market. We can discuss a suitable pricing structure, product portfolio and supply solution.
Are setup costs included in the price?
This depends on the printing method and order type.
We will clearly show any additional costs in the quote before you confirm the order.
Samples
Can I receive samples before ordering?
Yes, sample options may be available depending on the product.
Are samples free?
Standard samples may be free or charged depending on the product, quantity and delivery location.
Shipping costs may apply.
Production and Delivery
What is the usual production time?
Production time depends on product type, printing method, quantity and production schedule. We will confirm the estimated production and delivery time in your quote.
Do you deliver across Europe?
Yes. We can support deliveries to many European countries.
Please provide your delivery address when requesting a quote so we can calculate logistics costs and estimated delivery time.
Can you support urgent orders?
Sometimes, yes. Urgent orders depend on current production capacity, product availability and delivery location.
If you have a fixed deadline, please mention it immediately when contacting us.
Ordering Process
How does the ordering process work?
The typical process is simple:
- Send us your inquiry
- We confirm product options and pricing
- You send artwork or design requirements
- We check the print file
- You approve the final mockup
- Production starts
- The order is packed and shipped
- You receive your cups
Our team supports you through each step.
What information should I send with my inquiry?
To speed up the quotation process, please include:
- Cup size
- Cup type
- Quantity
- Printed or unprinted
- Number of designs
- Delivery country
- Required delivery date
- Logo or artwork, if available
Can I reorder the same design later?
Yes. If you place a repeat order with the same design and specification, the process is faster and more cost efficient, since the printing forms are already produced.
Do you check artwork before printing?
Yes. We review submitted artwork before production and inform you if we notice technical issues.
Common issues include:
- Low-resolution logos
- Incorrect template size
- Text too close to cut lines
- Wrong color format
- Low contrast
- QR code too small
Final responsibility for approved artwork remains with the customer, so we recommend checking all details carefully before approval.
Can I change the artwork after approval?
Changes may be possible before production starts.
Once production has started, artwork changes are usually not possible or may require additional costs and delays. Please review the final mockup carefully before approving it.
Payment and Order Confirmation
When do I need to pay for my order?
For custom printed orders, payment is usually required before production starts unless other terms have been agreed in writing.
When is my order confirmed?
Your order is confirmed after:
- Product specification is agreed
- Price is accepted
- Artwork is approved
- Payment received or payment terms are confirmed
- Delivery details are confirmed
Only after these steps can production be scheduled.